SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of xandulimited.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of xandulimited.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
๐ฐ๐ This cat tower has transformed our living space into a royal playground for our feline friend. The multiple levels cater to all their needs, from active play to serene naps. Assembling it was straightforward, and the solid wood construction ensures it's a lasting fixture in our home. A truly wonderful find! ๐ซ๐พ
The quality of this tower truly sets it apart. Constructed from premium wood, it's evident that durability was a top priority, ensuring this piece could withstand the rigorous demands of an adventurous cat. The wood not only promises longevity but also adds a touch of elegance to the room, blending seamlessly with any decor. The thoughtfulness in design extends to its assembly; clear, straightforward instructions made putting it together a hassle-free task. It's not often you find a product that marries functionality with aesthetic appeal so well, making this tower a standout addition to our home. It provides a safe and engaging environment for our cat while also serving as a stylish piece of furniture. Reflecting on this purchase, it's clear it has brought an unparalleled level of joy and engagement to our cat's daily routine. The various levels and activities have tapped into her natural instincts to climb, scratch, and explore, providing her with endless entertainment. It's heartwarming to see her so content, whether she's perched at the top surveying her surroundings or curled up in one of the cozy spots for a nap. Beyond its immediate appeal to our cat, this tower has brought a new dynamic to our home, sparking conversations with guests and offering us the joy of watching our cat in her element. This tree scratcher tower is not just a product; it's an investment in our cat's happiness and well-being, a decision we'd happily make again.
Oh my goodness, where do I even begin? ๐พ The moment we unboxed this magical tree scratcher tower, our furry family member was over the moon! ๐โจ It was like love at first sight. He literally dashed up to the top tier and claimed it as his new throne. The view from up there must be something else, because it's now his go-to spot for naps. ๐๐ค Although I'm kicking myself for not going bigger, this gem has already become the center of attention in our living room. ๐ก๐ Every guest we've had can't stop gushing over it. Planning to upgrade in the future, but for now, it's a massive hit with the entire family! ๐๐ฑ
As soon as the box was opened, it was clear that this tree scratcher tower was going to be a game-changer for our feline family member. The excitement was palpable; curiosity had the best of her as she circled around, inspecting her new kingdom. From the moment she set paw on the first tier, it was as if she had discovered her personal Everest. Each level offered her a new realm to conquer, from engaging scratch posts to cozy perches ideal for overseeing her domain. The joy in her eyes was unmistakable, darting from tier to tier, claiming each as her own. It's more than just a cat tower; it's a vertical world of adventure and relaxation, perfectly designed to cater to her every whim.
Absolutely in love with this tower! My kitty is too! Climbing heaven! #BestPurchase ๐
This multi-tier wooden cat tree tower is nothing short of a palace for your furry overlord! Each level is a new realm for them to conquer, from dreamy nap spots to exhilarating scratch posts. The sturdy wood construction isnโt just durable; itโs a statement piece that adds a natural, elegant vibe to your home. Goodbye, boring scratchers; hello, luxurious cat haven! It's an investment in your petโs happiness and well-being that pays off in endless joy and entertainment.
Let's talk about a game-changer in the world of cat towers! This stunner isnโt just a treat for the eyes; itโs built like a fortress. The craftsmanship? Superb. The material? Top-notch and pet-friendly. My living space has been elevated with this attractive addition, and itโs just as sturdy as it is stylish. My cats are having the time of their lives, and honestly, so am I just watching them enjoy it. A round of applause for creating such a fantastic product!
Just when I thought my cat couldn't get any happier, along comes this tree scratcher tower! From the bottom tier to the top, it's been non-stop exploration. The wood quality? Impeccable. It's sturdy, safe, and looks like it'll last us a lifetime. Definitely a worthwhile investment for any cat parent! ๐๐ณ
Adorable is an understatement when it comes to describing this cat tower! The assembly was a breeze โ I'm talking no sweat, easy-peasy lemon squeezy. The instructions? Clear as day. And the best part? My feline friends didnโt waste any time making themselves at home. They were all over it, scratching, climbing, and exploring every inch. It's like this tower has a magnetic pull only they can feel. A purr-fect addition to our home, indeed! ๐ป
I'm thoroughly impressed with this cat tree's robustness and ideal size. Assembly was a walk in the park, thanks to the crystal-clear instructions. Each platform screams durability, and the color? Chef's kiss! It seamlessly blends with our home decor while standing out as a feline paradise. My cat took to it instantly, and itโs been love ever since. It's not just a cat tree; it's a masterpiece that elevates our living space and our cat's life. Bravo!
This cat tree is very strong and the perfect size. The assembly instructions were clear, and the platforms are sturdy. The color looks wonderful. It's been an instant hit with my cat!
Discovering this cat tower has been a game-changer for our household. The multi-level design provides endless entertainment for my feline friend, and the natural wood material adds a touch of class to our decor. Assembling it was a breeze, and watching my cat's joy has been the best part. A must-have for cat lovers!
My cat wonโt leave the top tier! Sleeps there every night. So cozy and sturdy! ๐
his multi-tiered cat tower has brought so much joy to our home. It's not just a toy; it's a luxurious retreat for my cat. The sturdy wood ensures safety during play, and the design is so elegant it actually enhances our home's aesthetic. Assembly was straightforward, and the benefits have been endless. โค๏ธ
This tower is a true paradise for my cat!๐ฑ๐ซ
I was pleasantly surprised by how much my cat loves this tree scratcher tower! The five tiers offer so much variety for play, scratching, and napping. The wood quality is outstanding, making me confident about its durability and safety for my fur baby. It fits beautifully in our home, becoming a favorite spot for my cat and a conversation piece for guests. Highly recommend for any cat lover!
๐๐ธ I'm blown away by the craftsmanship of this cat tree. It's sturdy, easy to put together, and offers a variety of activities for my cat. The wood material is not only durable but also adds a natural, cozy feel to our home. It's become the go-to lounge area for our cat, and we couldn't be happier.
Never have I seen my cat so enamored with a piece of furniture until now. This tree scratcher tower offers so much more than just a place to scratch; it's a full-on adventure playground. The quality and durability are top-notch, ensuring it'll be around for many of my cat's nine lives. Thumbs up from us!
Feline paradise found! Easy to assemble and looks gorgeous. Cats are obsessed! ๐ซ
ow, just wow! This cat tree has exceeded all my expectations. It's the perfect size, incredibly strong, and the natural wood is simply beautiful. It fits seamlessly into our living space, and my cat took to it immediately. Itโs been wonderful seeing them enjoy each tier. Highly recommend!
Bringing this cat tree into our home has been a game-changer. It's not only strong and well-made from quality wood, but it also offers a variety of activities across its tiers. Watching my cat leap from level to level is a joy. Plus, it's an attractive addition to our decor. The multi-tier design allows for plenty of exploration and relaxation opportunities. The quality of the wood ensures it's a safe and sturdy haven for my furry friend. It's also an attractive piece that adds a touch of elegance to our home. Truly the best of both worlds! ๐ฟ๐ Absolutely thrilled with this purchase! ๐๐ฟ
The assembly of this cat tower was a breeze, and the result is a sturdy, beautiful piece that both my cat and I adore. The levels provide ample space for exploration and relaxation, and the quality wood material reassures me that it will last for years. It's more than just a cat accessory; it's an essential part of our home now.
The perfect fortress for my furry little monarch. Not only does this cat tower look stunning in our home, but it's also incredibly functional. The different tiers keep my cat entertained for hours, and the solid wood construction means I don't have to worry about it falling apart. Truly the best of both worlds.
A total hit with my fur babies! Quality material and endless fun. Love it! ๐ป
From the moment we set up this cat tower, it became the hot spot for our feline friend. The quality is outstanding, offering a safe and fun environment for climbing, scratching, and relaxing. Plus, it's a visually appealing piece that compliments any room. A total win-win!
I can't express enough how much my cat loves this tower. From scratching to lounging, it's clearly designed with a cat's happiness in mind. The quality of the wood is top-notch, ensuring safety and longevity. It's also a stylish piece that compliments our home beautifully. Two paws up from us! ๐ก๐ธ
Instant love! The perfect spot for all their climbing and scratching needs. A home gem! ๐
Ever since we introduced our cat to this multi-tier tower, it's become their go-to spot for everything. Whether it's playing, scratching, or catching some Z's on the top tier, it's clear this tower was a fantastic investment. The sturdy construction and pet-friendly material are big pluses, too. Definitely a must-have for cat owners!
The best thing I've ever bought for my cat, hands down. The five tiers of fun have kept them busy and happy, and I'm at ease knowing it's made from quality wood that's built to last. It's not just a cat tree; it's a centerpiece that brings joy and style to our home. A heartfelt recommendation to all cat parents!
I'm beyond impressed with this cat tower! Its assembly was straightforward, thanks to the clear instructions provided. The durable wood material ensures it stands up to my cat's energetic play and scratching sessions. What's more, it fits perfectly into our decor, proving that pet furniture can be both practical and chic. A definite must-have for pet parents!
My kitten loves it! It's pretty sturdy, although it can topple over when my cat is extra energetic. Other than that, it's fantastic!
This multi-level wooden cat tower is a godsend! It provides my cat with the perfect spots to scratch, play, and rest. The high-quality wood ensures durability and stability, giving me peace of mind. It's not just a cat accessory; it's a beautiful piece of furniture that adds warmth and character to our living space. A fantastic investment for your furry friend's happiness and your home's aesthetic. ๐ป
Little Poppy adores her tower! It's so cute and matches my decor perfectly.
From the moment I assembled this cat tower, it became clear it was going to be a hit. The wood quality is superb, offering a sturdy and safe place for my cat to explore.
Once my kittens got used to it, they loved it. They play, sleep, and sunbathe on it all the time. Its elegant design enhances our home decor, making it a win-win for both my cat and me. Itโs rare to find a product that meets all your expectations and this tower does just that. Highly recommended! ๐๐
This cat tree is cute and easy to put together. My daughter's new kittens love it.
My kittens love it, it's well made and easy to assemble.
Discovering this cat tower was a stroke of luck. It's incredibly robust, thanks to the quality wood construction, and the multiple levels keep my cat busy for hours. Itโs more than just a piece of furniture; itโs a playground, a nap spot, and a lookout all in one. Also, it complements our interior beautifully. Absolutely love it and so does my cat!
It's adorable, easy to assemble, and my cat's favorite hangout spot.
This multi-level cat tower has become the crown jewel of our living room. It's not just the sturdy wood construction or the ample space for fun that impresses me, but also how quickly it became my cat's favorite spot. Easy to assemble and visually appealing, it's a win-win. Highly recommended for any pet parent! ๐๐
Assembling this was a breeze, it's adorable and just the right height.
This tree scratcher tower is everything I hoped for and more. Its sturdy construction from quality wood makes it safe for my active cat, and the multi-tier design keeps her engaged and happy. The sleek look of the tower enhances our home decor, making it a functional and stylish addition. It's rewarding to see my cat enjoy her new space so much. Highly recommend for enhancing your cat's lifestyle and your home!
This tower is very sturdy and my cats adore it. The color is vibrant and it even came with a hair brush. I'm very happy with it.
From the moment I set up this cat tree, it was clear it was a hit. The durable wood and thoughtful design cater perfectly to my cat's climbing and scratching instincts. It's also a beautiful piece that enhances our space. Seeing my cat so content and active is priceless. A fantastic investment!
This cat tower is adorable, easy to assemble, and my cats started using it right away.
This cat tower is a masterpiece! The multiple tiers provide my cat with a playground to explore, while the quality wood ensures it's a lasting piece. Itโs become her favorite spot in the house, whether sheโs playing or just lounging around. Plus, it adds a touch of elegance to our space. Definitely a wise choice for any cat owner. ๐๐บ
My cat Lou, who is very choosy, took to this cat house instantly. Within moments of assembling it, she was scratching and making herself at home.
I'm absolutely in love with this cat tower, and more importantly, so is my cat! The five different levels provide endless entertainment, and the natural wood material is both durable and chic. It was easy to put together and fits seamlessly into our home. It's the perfect playground for any cat.
๐ธ The attention to detail in this cat tower's design is remarkable. Each tier offers something unique for my cat, from scratching posts to lounging areas.
It was simple to put together and it's very soft. My cat hasn't used it much yet, but it still looks lovely in my room.
This tree scratcher tower has transformed our cat's life! The five tiers offer her endless possibilities for play, relaxation, and observation. The solid wood material not only guarantees longevity but also looks fantastic in our home. It's comforting to know we've provided our cat with a safe and engaging environment. Thumbs up for this exceptional product! ๐พ
It's smaller than I thought but easy to put together and made of quality materials. It's perfect for a small space and smaller cats.
I can't express how much my cat adores this tower! It's sturdy, made from high-quality wood, and offers everything a cat could wish for: play areas, scratch posts, and cozy napping spots. It was easy to assemble and looks great in our house. The quality wood material is both durable and aesthetically pleasing, blending seamlessly with our home decor. It's truly elevated our cat's daily routine, providing endless entertainment and comfort. This tower isn't just a hit with my cat; it's a hit with the whole family! ๐๐
Talk about a climbing paradise! This tree scratcher tower has everything my cat could want and more. The multiple levels are perfect for exploration, and the solid wood ensures it can withstand all the adventures. It's also a beautiful piece of furniture that enhances our home. Absolutely love it! ๐ณโค๏ธ๐พ๐