SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of xandulimited.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of xandulimited.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The L900 Pro is a great drone to learn with. I had some trouble in the beginning because the app it recommended wouldn't show the image, but after using hfunpro, I got it to work. The distance it can cover depends a lot on the phone and having it well positioned (up high). The control is great, although the phone holder could be better. If you lift it, your phone might fall out, so be careful. I managed to get images from about 1640 feet away, but the control's distance measurement isn't accurate. Still, it's worth it. My battery lasted 20 minutes at full throttle. The camera starts to lag as you get farther away. Watch out for bushes haha. It's made of good material, has strong motors, and great stability for the price. Just be cautious with the return function; it lands about 16 to 26 feet from the takeoff point, but luckily, you can control it on its way down to avoid any mishaps. I recommend it, don't be afraid to buy it. I ordered the version with one battery, but you better choose the option with more batteries.
This drone is really good for beginners. I lost my previous one (different model) on the same day, but this one is much harder to lose. I flew it in very strong winds, and it was super stable even at about 200 feet high. When the battery starts to get low, it beeps and returns on its own, which is awesome because you can't turn off the automatic return.
Really good, the only thing is the image transmission loses signal after about 260 feet, but the drone itself can go much further.
Perfect, does what it promises. However, I recommend buying an extra battery because it doesn't last very long.
As someone who works with roofs, I found it to be an excellent product. It achieves my goal well. Worth it, easy to pilot. Of course, the camera isn't super powerful, but it served me very well.
Very sophisticated, but be careful, very fragile.
I found the product satisfactory.
Very good, especially for beginners, excellent value for the money. I tested it and the return function worked almost perfectly, off by about 2 feet. The camera is decent but for checking roofs and high walls for electric fence installations, solar panels, it's perfectly fine. Very satisfied with the device, the radio is very easy to use and the drone picks up satellites quickly which makes the return via GPS easy. Strong motors, tested it in the wind and was surprised, the battery lasted 25 minutes.
The L900 Pro surprised me. I saw many negative comments about it but bought it anyway, and it's not at all as bad as people say. I found it very good and very fast. I plan to invest in a better one in the future, but for starting out, this one was great, very satisfied.
Very good for the price, but the camera will never be 4k.
Great product, no complaints.
The best choice for beginners.
Very good, excellent, but amateurs need to be very careful.
I received my drone this afternoon. Haven't tried it yet. But looks good.
Ok.
The product met expectations considering the cost/benefit. The flight autonomy was surprising.
Excellent. Very good.
Just for flying!
For the price, it's a great value. Great for learning to pilot.
Really cool.
Very good product for the price, can't complain, it does what it promises, only the battery doesn't last long, but still worth it.
Loved it, very efficient.
My first drone. Amazing. If you calibrate it correctly, you'll have total control. The camera isn't bad but it's not great either. But there's an app to improve the image. Loved it.
Absolutely steady in the air once it locates the GPS, just missing a gimbal but otherwise, for playing around, it's great but it's just for fun.
I liked the drone, it's perfect. I even ordered another battery but the drone is really good.
For the price, it's good, I just wish the battery lasted longer.
I really liked the drone.
As you use it, you learn. It's notably resistant; I accidentally turned mine off about 26 feet high, it fell on my dad's house roof and only broke a propeller. Yesterday, I was practicing in a field, it got disconfigured and crashed into a goalpost, breaking 3 propellers. I think I messed with some settings and the control wasn't responding (be careful with the app), and there's also a delay in the camera sometimes, but I found the drone really top, very satisfied.
It's a great drone for the price. Great stability, GPS calibration, images at an acceptable resolution (don't try to compare with your cell phone videos) but offers the best value for money on the internet compared to other drones.
I haven't had the chance to really put it to the test and fly it for real.
Wonderful drone, if you follow all the steps and processes it goes and comes back to your hand perfectly. Gives you a thrill since it's my first time. On the first flight, I went up to 164 feet and 0.62 miles away. But I studied a lot before flying. Following all the test steps, etc.
Excellent, I recommend it.
I found it good, resistant, I'm liking it for the price it's a good product.
Sensational, perfect drone. I was testing it tonight. I saw a lot of people saying it doesn't return. They definitely don't know how to use it, didn't learn on YouTube. It returns and goes far. Congratulations. 10 out of 10.
A good drone to practice piloting.
I liked the drone.
Guys, it's not a drone for making money on freelancing, it's for gaining experience and moving to professional drones. It's resilient.
Tested it once but it met my expectations.
It's simple. The camera is good for photos and bad for filming. The connection with the camera doesn't allow for long distances, but for flight, it goes far. Good for beginners.
Great product for those looking for fun and quality. However, it fell short in some components: it came with a USB cable but no charger, it's just a USB cable to charge the drone and the controller, so if you don't have another cable you'll have to wait to charge one and then the other. But the positives outweigh the negatives. My first flight was with a lot of wind and weather difficulties and still, the drone was stable and reliable. I recommend it.
It delivers what it promises in terms of quality. The battery doesn't last long, and it's recommended to have at least one more.
The drone itself is good, looks nice, and is priced well but the batteries are disappointing, unfortunately. I bought two, one came defective right from the start and the other stopped working after 5 uses, unfortunately, the batteries are bad, I will have to look for others and hope for better luck.
For those starting, it's very good, easy to control, very stable! I recommend starting with it for those who want to learn.
Very good 👍
Fantastic and fun. Worth the investment.
Very good for the price, really cool.
Wonderful drone for learning to fly 👏👏👏🙌🙏
For my first drone, it's excellent, I really liked it. I recommend it to those looking to buy.
The drone is great but the battery is terrible, it lasts very little time, there were two batteries, one came defective and doesn't charge, the battery of the controller is great.
The product responds well to control, but the FPV only goes up to 260 feet, which I found very little, and the battery only lasts about 10 minutes.
Great drone for those who want to play or practice the controls. I say this because of the price and the quality of the material the drone is built from. The battery lasts about 10 to 15 minutes, depending on what you do with the drone. For the price, it's a very good time! The drone also responds well and quickly to commands, and the GPS function works well too. The camera quality isn't like a cell phone, but I was able to make good videos. Depending on the distance, the connection with the cellphone is lost so it's good to make videos/photos with the drone close by (however, the connection between the drone and the control continues, you can still control it). The only downside, given the cost-benefit, is that this model does not have a stabilizer or protection for the propellers, so the propellers can break easily while flying. So I recommend always practicing in open places and with little wind, as the drone is light and gusts of wind can move it easily.
It works perfectly, just my cell phone that is not compatible, it doesn't just have to be 5G, it has to have its own technology to work, but with the control, it's very good.
I'm trying to connect to the cell phone but the camera is top and the drone is top too, thank you very much.
Very good, thank you 😃
It records the footage, the camera is good, you just have to practice a lot to be able to pilot it well.
Very good, you can record lots of great videos.
Very top, has a good range, good camera, and is made of quite resistant material.
The product is super cool, just the battery as specified lasts little, and with time use decreases more, good thing it sends spare propellers because in a fall they are fragile.
Excellent product! Great value for money! Excellent for beginners!!! I recommend!!!
I found it spectacular! Easy to control, has a great range, and excellent value for money. Very fun!
As my first drone, it exceeded expectations. Good resistance of the propellers and withstands winds well. The images are satisfactory for the cost-benefit, but the image freezes with little distance.
Hard to sync. Sometimes I manage, sometimes not. The product is quite average.
Cool 👌
Very good drone.
Very good for photos, goes very high and takes good pictures, but for filming, it comes out a bit shaky.
Very good drone for beginners, the camera sometimes shakes. But for the price, it's totally worth it!